A residential security package should safeguard your family. But what actually transpires when your home security alarms go off in Huntsville? What are the right steps to take to be certain you and your family are safe?
Your first priority is to remain calm. Remember that your around-the-clock monitoring professionals are always standing by to assist. Then follow these steps to be prepared for any urgent situation.
Our Dedicated Representatives Are There For You
A 24-7 monitoring specialist is immediately alerted whenever your Huntsville home security alarms go off. When a representative is notified, they will contact you as quickly as possible to figure out what triggered the security system. Your system can trip for several different reasons, including:
In situations when a device was set off by accident—like forgetting that the motion sensors are turned on when you open a window— an agent will contact you and ask if help is needed. Give them your predetermined password, and they can turn off the alarm.
If you have an urgent situation, your representative will send out first responders, including police, fire, and EMS, to your home. They will even act as a contact point in the event you are not on site. Your monitoring team can also inform authorities which security device was set off, giving them a forewarning for a potentially hazardous environment. Then the agent will remain on the phone with you to assist in keeping you composed and let you know what the next steps should be.
Here’s What You Should Do if Your Alarm Goes Off In Huntsville
Being awoken in the wee hours of the morning to a security warning echoing through your house is terrifying—even moreso if you aren’t clear as to why it’s going off. The most important thing you can do is remain calm and follow these steps:
Before anything else, find a safe location. Gather your loved ones in an expeditious manner and proceed to a secure room in the house or exit as quickly as possible. It's a common tendency to feel like you need to deal with the problem on your own, but this may put you and your family at greater risk. Instead, put a priority on keeping you and your family members safe and let the professionals resolve the crisis.
Lastly, keep in close contact with your monitoring specialists and first responders. You can get patched through, so everyone is sharing information. On the other hand, if it’s not possible to get a direct call to your emergency providers, get notifications by text message. Even if it’s only a false alarm, it's wise to thoroughly communicate to all parties so you know what to do should a legitimate crisis occur.
Get Protection For Any Emergency in Huntsville with Secure24 Alarm Systems
From false alarms to actual emergencies, Secure24 Alarm Systems ensures your family and your home are completely protected. With 24/7 monitoring, smart locks, and safety alarms, your residence will turn into the secured refuge you intended it to be. Customize your ideal home security solution by submitting the form on this page or call (256) 240-0573 to speak with a member of our team.