ADT® Authorized Dealer Serving Huntsville & All Northeast Alabama
Friendly man chatting with neighbor on the front doorstep
August 04, 2025

What Is The ADT Trusted Neighbor Feature?

ADT’s Trusted Neighbor™ service modernizes the practice of providing a neighbor your house key. It eliminates the necessity of physical keys or keypad codes and lets you control who can access your Huntsville home and for what duration. Learn more about how you can implement it with your ADT home security system and Google Nest surveillance. 

How Does ADT Trusted Neighbor Work?

You have neighbors you trust to feed your pets, collect your mail, or hydrate your plants when you go out of town. Typically, you would simply give them a key to your house. There’s now a better way. Thanks to ADT's Trusted Neighbor Feature, you won’t have to worry about misplaced keys or doors left open. 

What you need is an ADT home security system, a Google Nest doorbell, a compatible smart lock, and the ADT+ app that lets everything function in unison. Here’s how it works: 

  1. You grant access to a trusted individual, like a family member or neighbor, through the ADT+ app.
  2. Then, you set permissions. You can provide neighbors with timed access, allowing them to enter and depart during a particular timeframe, or event-based entry. For instance, if a box arrives, the system can unlock the door to allow your neighbor to bring it inside once it validates them.
  3. When you’ve configured access, your Google Nest Doorbell with familiar face detection recognizes your neighbor as they approach the door.
  4. Your ADT security system will pause the alarm and release the door lock when the individual is confirmed as an approved user.
  5. You get instant updates as your family member, friend, or neighbor comes and goes. The app also supplies a complete log. 
  6. Once the trusted neighbor exits, your smart door lock secures automatically to protect your home.

You can grant access for any person you want, such as a pet sitter, a repair person, or a friend who shows up when you’re out. This tool is also useful during emergencies, specifically when you’re not around. To illustrate, if a water sensor trips, your system can authorize event-driven access so an individual can enter and switch off the water supply. Programming permissions is straightforward with the user-friendly app. 

Improve Your Huntsville Home’s Convenience And Security

ADT Trusted Neighbor is a terrific example of how ADT makes your Huntsville home more connected and secure while streamlining your daily life. This feature isn’t just for neighbors and guests, as you’ll enjoy the facial recognition and auto-unlock operability when you’re wrangling little ones or carrying in loads of groceries. When you're inside, the door automatically locks behind you.

Design Your ADT Home Security System In Huntsville With Advanced Tools

Benefit from features like ADT Trusted Neighbor and Google Nest cameras with a new home security system in Huntsville from Secure24 Alarm Systems. An authorized ADT dealer, we’re pleased to bring you the latest innovations from the top name in home security. Dial (256) 240-0573 today to begin. Our knowledgeable team can answer your questions about ADT+, Google Nest cameras, and how to get everything working in unison.